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No Signal on Satellite 28.2E Astra

pabloescaban said:
Have you scanned tuner B and tuner A?
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Yep done everything, even the engineer was baffled saying its the receiver. Do you think Sly would be blocking the signal?

The box still looks minty fresh, just out of no where boom no signal.
 
Sky do not and never have blocked signals if anything they want/need customers to have a signal .
What type LNB Are you working with as as far as i can see reading this topic you fail to mention or provide a pic of your current LNB ??
i am not entirely convinced it is indeed a Universal LNB whatsoever which may explain why no signal lately and you have yet to provide any proof or evidence to suggest otherwise your "Pro" installer may still get signal if it's a Sky Q LNB on his sat meter but you will never get a signal unless you are using a SKY Q Box if indeed it is a SKY Q LNB which would be logical and meaning there is nothing at all wrong with any of your boxes whatsoever 🙈
 
It's unlikely to be the receiver if both of them have no signal.
You may need to get someone out with proper testing equipment, you're going to buy a new box, then you'll have 3 boxes and my bet is none of them will have a signal.

Ring a local aerial/satellite guy and ask him to check it
 
STINGER said:
Sky do not and never have blocked signals if anything they want/need customers to have a signal .
What type LNB Are you working with as as far as i can see reading this topic you fail to mention or provide a pic of your current LNB ??
i am not entirely convinced it is indeed a Universal LNB whatsoever which may explain why no signal lately and you have yet to provide any proof or evidence to suggest otherwise your "Pro" installer may still get signal if it's a Sky Q LNB on his sat meter but you will never get a signal unless you are using a SKY Q Box if indeed it is a SKY Q LNB which would be logical and meaning there is nothing at all wrong with any of your boxes whatsoever 🙈
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I had an engineer out today and checked the lnb which is a universal wide band and getting the signal on his scanner/device but when connected to the zgemma box there is no signal. I've been using the box for 6 years moved to a new home and working there for 2 years up until now. apologies my questions and input aren't enough thank you for your advise and help.
 
pabloescaban said:
It's unlikely to be the receiver if both of them have no signal.
You may need to get someone out with proper testing equipment, you're going to buy a new box, then you'll have 3 boxes and my bet is none of them will have a signal.

Ring a local aerial/satellite guy and ask him to check it
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Bro that is so long. I understand what you saying buying another box will be silly but getting another engineer will be costly as well.
 
imzy said:
I had an engineer out today and checked the lnb which is a universal wide band and getting the signal on his scanner/device but when connected to the zgemma box there is no signal. I've been using the box for 6 years moved to a new home and working there for 2 years up until now. apologies my questions and input aren't enough thank you for your advise and help.
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If its a quad lnb try swapping the ports over
 
imzy said:
I had an engineer out today and checked the lnb which is a universal wide band and getting the signal on his scanner/device but when connected to the zgemma box there is no signal. I've been using the box for 6 years moved to a new home and working there for 2 years up until now. apologies my questions and input aren't enough thank you for your advise and help.
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Universal wide band.

Ahhh so at the dish end how many fconnectors are they ?

Universal wide band LNB's have ports for SkyQ and Universal Ports. Is you Zgemma connected to the correct ports ? The gold fconnectors are sky q the rest are the universal f connectors. Your boxes need to be connected to a silver f connector.
 
Ferret. said:
Universal wide band.

Ahhh so at the dish end how many fconnectors are they ?

Universal wide band LNB's have ports for SkyQ and Universal Ports. Is you Zgemma connected to the correct ports ? The gold fconnectors are sky q the rest are the universal f connectors. Your boxes need to be connected to a silver f connector.
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This what I got from screw fix 2 years ago. Today the engineer put those to cable in the middle.
 

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imzy said:
he connected the device on both cables then connected the cables inside which gave a good signal tone.
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You may have a good signal but little to no quality. Is this the case on your receiver as well Signal and no Quality
 
Jester1 said:
You may have a good signal but little to no quality. Is this the case on your receiver as well Signal and no Quality
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The receiver is getting no signal at all, I feel like the tuner is dead but have to gamble with another box to check, no one that I know or even my neighbors have a sat box of any kind. effin stuck here.
 
imzy said:
The receiver is getting no signal at all, I feel like the tuner is dead but have to gamble with another box to check, no one that I know or even my neighbors have a sat box of any kind. effin stuck here.
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Does your tv have a satellite connection many do these days.
 
Just speaking to the vendor which I purchased the box, they saying USB re-flashing the box and set up new. does that even sound right?
 
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