channelking
Member
They will happy chase people up for money but not when issues arise they take the mick.
Slightly different to open reach due to their network and infrastructure being different to VM.
But had alot of issues with VM some years back. With connection constantly dropping and affecting speeds.
After some time engineers found had such old cabling from cab to my property it needed a repull(whole new cables being put in.)
Since then no same issues. But got it all sorted by constantly phoning them and nagging them and engineer after engineer came until finally they diagnosed and fixed the problem.
Slightly different to open reach due to their network and infrastructure being different to VM.
But had alot of issues with VM some years back. With connection constantly dropping and affecting speeds.
After some time engineers found had such old cabling from cab to my property it needed a repull(whole new cables being put in.)
Since then no same issues. But got it all sorted by constantly phoning them and nagging them and engineer after engineer came until finally they diagnosed and fixed the problem.