Hi all, i've just got a new A780 and tried to update the firmware as stated in the 1st post. I keep getting the same problem as Finmurph (post 3) "The downloading is not requested" im using a null RS232 lead on a XP laptop. Is there a settings on the box that has to be changed to request the download. Think i might try a factory reset as i've tried everything else and im going NUTS lol. Any advise would be great. Thanks sam