Its a wideband LNB,he's just had SkyQ taken out and bought an enigma2 boxThe error message you are getting is probably because of an error when initially setting up the tuner. The LNB won't make that error show on your receiver. There is no such things as a Sky Q dish, the dish is the same whether you had Sky Q or older Sky receivers. The LNBs are what are different. Post a picture of the LNB so we can help identify what type of LNB it is. If it is not a wideband LNB (for Sky Q) flash the image again and start from scratch.